There was no additional investment for phone systems. Virtual assistants already have their own phone, fax and cell phones. For business owners
Virtual assistants often have obtained a higher level of education before starting their businesses. This provides attorneys with highly educated assistants at a lower cost compared to hiring an onsite paralegal with a college degree.
wanting to have an exclusive telephone line where the virtual assistant answered the phone with the business owner's company name — a second cell phone or telephone line was installed at the virtual assistant's office. This way, the virtual assistant knew that when this particular phone rang, they were to answer it something like: "Brown, Jones and Campbell (or whatever)." But for some smaller companies who simply forwarded their company phones to the virtual assistant, the virtual assistant answered the phone with a greeting like: "Hello, this is Beth. May I help you?" This generic greeting worked well for some business owners and no additional expense of a second cell phone or telephone line was necessary.
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